Returns & Exchanges

At Astral Services, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused items in their original packaging. Our goal is to ensure your shopping experience remains stellar from the moment you browse to the moment your order arrives.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original product packaging and include all tags, manuals, and accessories that were delivered with the order.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to the outside of your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.